Privacy Policy Questions From Our Players
We collect your full name, date of birth, email, phone number, home address and payment method. When you deposit via DANA, OVO, GoPay or QRIS, we record the transaction ID and amount. We do not ask for your bank account number directly—payment processors handle that securely.
After you close your account, we keep your verification records and withdrawal history for three years if required by local law for fraud prevention. Game history is deleted after one year. You can request full deletion of non-regulatory data by contacting support.
Yes. Log in, go to Profile > Account Details and update your email or phone number directly. We'll send a verification code to your new email or phone to confirm the change. Changes take effect immediately after verification.
No. We do not sell your personal information, contact details or gaming behaviour to third parties. We share data only with payment processors for DANA, OVO, GoPay and QRIS transactions, and with authorities where local law requires it.
When you deposit via DANA, OVO, GoPay or QRIS, your transaction is encrypted and routed through secure payment gateways. We never store your wallet password or PIN. Your payment method is tokenized so we only see a secure reference number.
We use session cookies to keep you logged in, preference cookies to remember your game choices, and analytics cookies to see which games are most popular. You can clear all cookies from your browser settings anytime. Disabling them will log you out but won't delete your account.
Change your password immediately from Profile > Security. If you see unauthorized withdrawals, contact our live chat or email support right away. We'll review the transaction and work with you to restore your account and verify your identity.
